Publications
Available for Online Purchase
Rules of Engagement: How to Set Boundaries With Difficult People
Coming Soon...
Click here to pre-order
In Dr. Debra's latest book,
“Rules of Engagement: How to Set Boundaries With Difficult People”,
she helps you to create a realistic set of limits when
encountering and interacting with difficult people.
Overcoming
Shame
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Read an excerpt
of "Overcoming Shame"
In Dr. Debra's new 10 minute e-book,
“Overcoming Shame”,
she explores the role of shame in our lives, different types
of shame, how to identify it, and how to overcome it.
58
Tips for Getting What You Want from a Difficult Conversation
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Whether in a relationship
or at work, when an emotional crisis or a problem situation
flares up between two people, it's often difficult to know
how to approach each other in a way that results in an ideal
outcome.
In Dr. Debra's booklet,
“58
Tips for Getting What You Want from a Difficult Conversation”,
she takes you step-by-step through preparing for the situation,
setting up the conversation, handling the conversation in
a calm, productive manner, what to do if the discussion
becomes heated, and how to successfully resolve the problem.
The booklet form allows you to keep the information
handy in a purse, briefcase, or desk drawer for easy access
for those unexpected times when you need to review the material.
The 8 1/2 by 3 1/2 size fits perfectly into a standard envelope
for mailing copies to your friends or customers.
Reading Dr. Debra's booklet
will help you:
Three tips excerpted from
Dr. Debra's booklet:
#7.
Anticipate the other person's reaction. Think of the first
thing they might say in their own defense. If you know what
they might say or do, you can prepare a response.
#17. State any
concerns you have about the conversation. This alerts them
to watch for certain behaviors. For example: "I'm afraid
you're going to criticize my feelings instead of trying
to understand them."
#35. Show your
willingness to leave the conversation if it becomes heated.
Don't get caught up in an argument. You have the power to
keep the discussion from spiraling out of control.
Order publications by Dr. Debra Holland
online:
